AI agents are taking automation beyond simple chat interfaces, and 2025 is set to be their breakout year. This webinar breaks down the role of AI agents in customer service, empowering business leaders to understand and implement this transformative technology. Enroll now to discover how AI agents can revolutionize your business operations and position your team for success in the AI-first future.
What You’ll Learn:
• What Is an AI Agent? Understand the difference between AI agents, chatbots, and virtual assistants like Alexa, and explore how true AI agents work autonomously.
• Capabilities & What’s Next: Discover the top AI agent capabilities today and what the future holds for businesses leveraging this technology.
• Step-by-Step Guidance: Get started with your first AI customer service agent through an accessible walkthrough designed for non-technical business professionals.
Why This Matters: AI agents enable businesses to go beyond basic automation, delivering personalized, efficient, and scalable customer experiences. This webinar provides actionable insights to help businesses stay competitive and thrive in the AI-first era.
This event is hosted by Better Business Bureau.